LiteSpeed will ask you for certain “Personal Information” when you complete registration or product information request forms on the Site, including but not limited to your name, address, telephone number, email address, and credit card information. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY LITESPEED TECHNOLOGIES AT THIS SITE. LiteSpeed encourages you to review this Privacy Policy periodically for any changes. If we make changes to this Privacy Policy, we will update the Effective Date to note the date of such changes. LiteSpeed reserves the right to revise, modify, add, or remove provisions to this Privacy Policy at any time. By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. You can visit most pages of the Site without giving us any information about yourself, but sometimes we do need information to provide services that you request. This policy ("Privacy Policy" or "Policy") explains our practices for our site, ("Site"). (aka “LiteSpeed”) is committed to protecting your privacy. If, however, you place a new order and our support team is not able to assist you in getting it set up and running properly, then we do offer a 30-day money back guarantee. Please read your invoice line item for the exact date range you are being billed for. For annual licenses, the year begins on the first day of the upcoming month, so prorated billing is based around that month. In that case, you will be charged for the remaining days in that month and the entire next month. The exception to this is when you buy a license toward the very end of the month. Prorated billing means that when you purchase a license mid-month, you will only be charged for the remaining days in that month. No, each server requires its own license. We apologize for any inconvenience this may cause.Ĭan I use one license for multiple servers? Unfortunately, we only bill in, and issue invoices in, USD. If you would like to pay for a longer time period all at once, you can add funds to your credit balance and they will be automatically added to your invoice when it is due. You can pay as soon as your invoice is created. The time zone this is controlled by is UTC-5 (or EST). If you have automatic credit card payment enabled, then your card will be auto charged on the invoice due date. The next page will have the option “Choose Billing Cycle.” There you pick either monthly or annual billing. On the pay screen choose your license, and click order now. How do I choose between monthly and annual billing? Invoices are due on the 1st day of each month to renew the license. You can choose to fund your account via PayPal, credit card, or bank transfer. You are billed monthly or annually for each license (unless you purchase an owned license, then you only pay one sum). If you have any special needs not covered by the above, please contact our license department via ticket. ![]() The next billing cycle's invoice will reflect your new full monthly/yearly price.The upgrade is effective upon receipt of payment. Upgrades will result in a new invoice with a prorated charge for the difference in price between the two licenses for the remainder of the current billing cycle.Downgrades are effective immediately, and a prorated credit for the difference in price between the two licenses for the remainder of the current billing cycle will be posted to your account.We will be adding the ability to view your current number of publicly cached objects from the LiteMage Admin Panel in an upcoming update. This does not affect other shared hosting users who have not yet reached this limit. When the per-installation/user publicly cached object limit for LiteMage Starter and LiteMage Standard packages is reached, LiteMage will not publicly cache any further objects for that installation/user, leaving that installation/user only partially cached. ![]() Having two currencies, for example, would double the number of publicly cached objects in your store, having three would triple it. ![]() If your site uses any cache varies (multiple currencies, a separate mobile view, or multiple user groups), the number of publicly cached objects in your store will increase in relation to that. If your site uses a layered navigation menu for example, each combination of selections from the layered menu will be its own publicly cached object. Public cache objects are stored based on both URL and cache vary.
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